Terms & Conditions

Terms & Conditions By using Istanbul Air Assist services, you agree to the following terms. Service Nature Istanbul Air Assist is a service organizer. We coordinate airport services through third-party providers and are not the direct operator of lounges or airport facilities. Booking Process Customers submit a request via our website Our team reviews the request Confirmation is completed via email or WhatsApp Payment is required to finalize the booking Pricing All prices displayed on the website are in USD (United States Dollar) Prices may vary depending on availability and service provider Cancellations & Refunds Cancellation and refund policies depend on the specific service booked Some services may be non-refundable Customers are advised to confirm before payment Customer Responsibility Customers must: Provide accurate travel details Arrive on time Follow airport rules and regulations We are not responsible for issues caused by incorrect information. Liability Istanbul Air Assist is not responsible for: Flight delays or cancellations Airline decisions Airport operational changes Service disruptions caused by third-party providers Changes to Services We reserve the right to: Modify or cancel services if necessary Offer alternative solutions when possible Contact For any questions or support, contact: support@istanbulairassist.com