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Quick Support
Our team is available to assist you with booking inquiries, service questions, and travel assistance.
Working Hours
24/7 Support Available
Live Chat
Available on website
Response Time
Within 24 hours
FAQ
Frequently Asked Questions
Find quick answers to common questions about our services.
You can book a lounge directly through our website by selecting your preferred lounge, choosing your date and time, and completing the booking process. You'll receive instant confirmation via email.
Cancellation policies vary by service. Most lounge bookings can be cancelled up to 24 hours before your scheduled visit for a full refund. Please check the specific terms during booking.
Yes, we offer special corporate packages for businesses with frequent travelers. Contact our corporate team at corporate@istanbulairportguide.com for customized solutions.
You can modify your booking by contacting our support team with your booking reference number. Changes are subject to availability and may incur additional charges.